Terms of service

Terms of Service

Effective Date: October 27, 2026

Welcome to Web3 Warehouse! These Terms of Service govern your access to and use of our website, https://web3merch.io, and the purchase of products offered through our online store.

By accessing our website or placing an order, you agree to these terms, subject to applicable consumer protection laws.

1. General Information

Web3 Warehouse is an online apparel and merchandise retailer based in Ontario, Canada, offering cryptocurrency, blockchain, and Web3-inspired clothing and accessories.

We reserve the right to update our products, pricing, website content, and these Terms of Service at any time, subject to applicable law.

2. Products and Availability

We strive to provide accurate product descriptions, photographs, colours, sizes, and availability information.

However, minor variations in product appearance may occur due to screen settings, lighting, and manufacturing differences.

We reserve the right to limit product quantities, discontinue products, or correct inaccurate listings.

3. Pricing and Payments

Product prices are displayed in the currency indicated on our website.

Applicable taxes, shipping charges, and other fees will be presented during checkout before an order is completed.

Payments are securely processed through the payment methods available at checkout.

We reserve the right to correct pricing errors and, where permitted by law, cancel affected orders with an appropriate refund of amounts paid.

4. Orders and Cancellations

Customers are responsible for providing accurate billing, shipping, and contact information.

Cancellation requests must be submitted within 15 minutes of placing an order, in accordance with our store's cancellation rules.

A cancellation request does not guarantee that an order can be cancelled if processing has already begun. We will review requests in accordance with applicable consumer protection laws.

For assistance, contact support@web3merch.io.

5. Shipping and Delivery

Web3 Warehouse ships to eligible destinations displayed during checkout.

Shipping costs and estimated delivery times may vary depending on the destination, product, and shipping method.

Delivery estimates are not guarantees. However, customers retain any rights and remedies provided by applicable law for delayed, missing, or undelivered orders.

Customers are responsible for providing a complete and accurate shipping address.

For additional information, please refer to our Shipping Policy.

6. Returns and Refunds

Purchases are subject to our published Return & Refund Policy.

We generally do not accept returns or exchanges for changes of mind, incorrect size selections, or personal preferences.

If an item arrives damaged, defective, or incorrect, please contact support@web3merch.io so we can review the issue and provide an appropriate resolution.

Nothing in these terms limits your statutory consumer rights.

7. Intellectual Property

The Web3 Warehouse name, branding, original website content, and other materials owned by Web3 Warehouse are protected by applicable intellectual property laws.

Third-party names, trademarks, logos, and other intellectual property appearing on our website remain the property of their respective owners.

Unless expressly stated, the appearance of third-party branding does not imply sponsorship, endorsement, affiliation, or partnership.

Unauthorized reproduction or commercial use of protected materials is prohibited.

8. Website Use

You agree not to use our website for unlawful, fraudulent, or harmful activities.

You must not attempt to interfere with website security, disrupt store operations, or misuse our services.

We reserve the right to restrict access or refuse transactions where reasonably necessary to prevent fraud or unlawful activity, subject to applicable law.

9. Third-Party Services

Our website may use third-party services for payment processing, website functionality, shipping, and other operational purposes.

These services may be subject to their own terms and privacy practices.

Web3 Warehouse is not responsible for third-party websites or services outside our control, except where responsibility cannot legally be excluded.

10. Limitation of Liability

To the extent permitted by applicable law, Web3 Warehouse is not liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded, including applicable consumer protection rights and remedies.

11. Privacy

We respect the privacy of our customers.

Our collection, use, and handling of personal information are described in our published Privacy Policy.

12. Governing Law

These Terms of Service are governed by the laws of Ontario and the applicable federal laws of Canada, without limiting any mandatory consumer protections that apply in a customer's jurisdiction.

13. Changes to These Terms

We may update these Terms of Service periodically.

Any revised terms will be published on our website with an updated effective date. Changes will apply prospectively unless otherwise permitted by applicable law.

14. Contact Information

For questions regarding these Terms of Service, orders, or customer support, please contact:

Web3 Warehouse
Ontario, Canada
Email: support@web3merch.io
Website: https://web3merch.io