Shipping Policy

Web3 Warehouse
Effective Date: October 27, 2026

Thank you for shopping with Web3 Warehouse!

We are committed to providing our customers with a reliable and convenient shopping experience. Please review the following information regarding order processing, shipping, and delivery.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on the product, order volume, and availability.

Once your order has been prepared and dispatched, you will receive a shipping confirmation email with tracking information, where available.

Please note that order processing times are separate from shipping transit times.

2. Shipping Destinations

Web3 Warehouse offers shipping to eligible destinations in Canada, the United States, and other supported international locations.

Available shipping destinations and methods are determined during checkout.

If shipping is unavailable to your location, you may be unable to complete your purchase.

3. Shipping Costs

Shipping fees are calculated and displayed during checkout before payment is completed.

Costs may vary depending on:

• Delivery destination

• Product type and quantity

• Package weight and dimensions

• Available shipping methods

Customers can review applicable shipping charges before confirming their orders.

4. Estimated Delivery Times

Delivery times vary based on the destination, selected shipping method, and order processing requirements.

Estimated delivery information may be provided during checkout or in your shipping confirmation.

Delivery estimates are approximate and may be affected by carrier operations, customs processing, weather conditions, holidays, and other circumstances.

If your order is delayed, please contact our support team for assistance.

Any mandatory delivery deadlines or remedies provided under applicable consumer protection laws continue to apply.

5. Order Tracking

When tracking is available, customers will receive tracking information by email after their orders have shipped.

Please allow time for the shipping carrier to update tracking information after dispatch.

If you experience difficulty tracking your order, contact support@web3merch.io.

6. International Shipping

International orders may be subject to customs inspections, import duties, taxes, or additional charges imposed by the destination country.

Where these charges are not collected during checkout, customers may be responsible for paying them upon delivery, as permitted by applicable law.

Any applicable charges and responsibilities will be communicated as required by law.

Customs clearance may affect delivery timelines.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact support@web3merch.io as soon as possible.

We will make reasonable efforts to accommodate corrections before dispatch, but changes may not be possible once an order has shipped.

8. Lost, Delayed, or Missing Packages

If your order is significantly delayed, marked as delivered but not received, or appears to be lost in transit, please contact our customer support team.

We will review the circumstances, investigate the shipment where appropriate, and work toward a suitable resolution.

Customers retain any rights or remedies available under applicable consumer protection laws.

9. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or incorrect, please contact support@web3merch.io within 14 days of delivery, whenever possible.

Include your order number, a description of the issue, and photographs of the affected merchandise.

Please refer to our Return & Refund Policy for additional information.

10. Contact Information

For questions regarding shipping, delivery, or order tracking, please contact:

Web3 Warehouse
Email: support@web3merch.io
Website: https://web3merch.io
Location: Ontario, Canada

We appreciate your support and thank you for shopping with Web3 Warehouse!